The Amon Carter Museum has a full-time position opening for Retail Manager. Currently the museum is in the final design phase for a major renovation of the store space. Construction is slated to begin in January and be completed by mid-spring. The Retail Manager will provide visitors with a continuation of the museum experience and generate earned revenue consistent with the character and standards of the museum.

Responsibilities

* Develop a vision and long-term plan for the profitable growth of museum sales while reflecting the museum’s mission.
* Plan, develop, and find sources for museum-branded custom merchandise including concept, design, production, pricing, and delivery in collaboration with appropriate staff. Maintain organized product files (proposals, contracts/agreements, quotes, performance reports, etc.).
* Develop merchandise mix strategies within the context of non-profit retail that promote current retail trends. Continually research market for new sources of inventory and ensure all merchandise is appropriate and related to museum’s mission.
* Oversee purchase of merchandise for resale within the annual merchandise-buying plan and within established net profit margin. Prepare purchase orders for merchandise; receive merchandise, verify quantity and cost, and forward necessary paperwork to Accounting.
* Prepare, analyze, and manage annual operating budgets, unique financial reports developed specifically for the store, inventory, projections, etc. Establish appropriate markup and regulate pricing structures.
* Hire, train, schedule, and supervise store team members. Set and monitor sales goals, and performance management. Provide sales floor backup. Prepare and present annual employee evaluations.
* Establish and monitor cash and inventory control system; conduct annual physical inventory and report inventory valuations to Accounting; maintain adequate inventory levels. Fulfill all sales order transactions; ensure that daily sales reports are completed and petty cash and sales receipts balance; pull stock for all shipments and transfers; process UPS and shipments in absence of Warehouse Manager.
* Establish merchandise themes and implement these into creative high-end displays.
* Maintain operating policies and procedures. Set, communicate and ensure compliance with policies for sales, reports, handling of merchandise, customer service, cash handling, returns, and store opening and closing. Maintain customer and vendor database and files. Maintain regular store hours, as well as operate during special events, including evenings and weekends as necessary.
* Partner with other museum departments in all relevant aspects of the promotion, advertising, and utilization of the store. In conjunction with the Public Information Officer, develop and manage all retail advertising, marketing, and special promotions.
* Coordinate and order all necessary inventories for special events, educational programs, and author appearances. Plan and implement seasonal merchandising themes.
* Oversee wholesale and Web sale programs.
* In conjunction with the Information Technology (IT) department, supervise all point-of-sale/retail software and hardware problems, issues, and updates.
* Provide market analysis and pricing projections for books and publications produced by the museum; work closely with the Director of Publications to develop publications ideas and print quantities.
* Maintain confidentiality of all museum and proprietary information.

The requirements include:

* B. A. degree; knowledge of art history and American art preferred.
* Minimum three years marketing/sales experience; analysis, product development, and nonprofit experience preferred.
* Excellent supervisory, communication, and organizational skills.
* Positive attitude and motivated team player; works cooperatively with museum staff; provides exemplary customer service.
* Experience working with vendors, designers, and promotional agencies; knowledge of related copyright and licensing regulations.
* Knowledge of industry standards for invoicing, inventory procedures, and sales transactions required.
* Ability to organize, delegate, prioritize assignments and meet deadlines.
* Experience managing budgets and multiple projects.
* Proficient with MS Office, Outlook, Access database preferred, the Internet and Point-of-Sale applications and reporting functions.
* Must satisfactorily complete all departmental training requirements.
* Must be responsible, reliable, and available to work a flexible schedule, including weekdays, some weekends, holidays, and scheduled evenings as needed.
* Must be able to move merchandise and stock merchandise shelving; must be able to perform warehouse duties as requested.
* Must present a neat, professional appearance.
* Satisfactory completion of post offer drug, alcohol, and background screens.

Competitive pay and benefits. The application deadline is November 6, 2009. Please submit letter of interest describing retail experience, curriculum vitae, references and salary history to HR Manager, Amon Carter Museum, 3501 Camp Bowie Blvd., Fort Worth, TX 76107. Fax (817) 665-4315 or e-mail human.resources@cartermuseum.org. EEOC.